Carolina Garcia Bermudez
About Carolina Garcia Bermudez
Carolina Garcia Bermudez is a bilingual analyst at Thomson Reuters, where she has worked since 2018. She has extensive experience in billing processes, invoice management, and employee training, having previously held positions at IBM, DHL, and other organizations.
Work at Thomson Reuters
Carolina Garcia Bermudez has been employed at Thomson Reuters since 2018, where she currently serves as a Bilingual Analyst. In this role, she manages billing support for various regions, including the United States, Latin America, Canada, the United Kingdom, Asia, and Australia. Carolina conducts monthly audits to ensure invoice delivery accuracy and compliance with SOX controls. She also prepares proforma invoices, invoice corrections, and cancellations. Additionally, she trains new employees on billing processes and documents standard operating procedures for each task managed. Carolina has also been involved in transition and migration processes within the company.
Education and Expertise
Carolina Garcia Bermudez studied at Universidad Latina de Costa Rica from 2006 to 2009, where she earned a Bachillerato in Relaciones públicas/Gestión de imagen. She furthered her education at Instituto Tecnico Billingue from 2021 to 2022, achieving a Técnico in Contabilidad. Her educational background supports her expertise in public relations and accounting, enhancing her capabilities in her current role.
Background
Before her tenure at Thomson Reuters, Carolina held various positions in different organizations. She worked as an Administrative Assistant at INS Servicios for five months in 2011. From 2012 to 2013, she served as a Public Relations Assistant at Edilex. Carolina also worked at DHL as a Data Management Analyst from 2013 to 2016 and at IBM in a similar role from 2016 to 2017. Her diverse experience has contributed to her skills in data management and billing processes.
Achievements
Throughout her career, Carolina Garcia Bermudez has contributed to continuous improvement initiatives within her teams. She generates and implements ideas for enhancements in processes, which supports operational efficiency. Her role in managing invoice uploads for over 50 different portal billing vendor systems, including Legal Tracker, Ariba, Coupa, Taulia, and Tungsten, demonstrates her ability to handle complex billing environments effectively.