Carson Broussard
About Carson Broussard
Carson Broussard is a Help Desk Technician at Thomson Reuters, where he has worked since 2019. He has a background in MacOS support and holds certifications in CompTIA A+ and Network+.
Work at Thomson Reuters
Carson Broussard has been employed as a Help Desk Technician at Thomson Reuters since 2019. In this role, he provides technical support and assistance to users, ensuring efficient operation of IT systems. His responsibilities include troubleshooting hardware and software issues, as well as maintaining network functionality. Over the course of five years, he has contributed to the organization's IT support team, enhancing user experience and system reliability.
Previous Experience at Transcom
Prior to his current position, Carson Broussard worked at Transcom as a Senior MacOS Advisor and Mentor from 2017 to 2019. In this capacity, he provided advanced support for MacOS systems and guided junior team members. His experience at Transcom allowed him to develop strong technical skills and leadership abilities in a fast-paced environment.
Education and Certifications
Carson Broussard completed his education at Estem Public Charter High School, where he studied from 2010 to 2014. He furthered his IT knowledge by attending Per Scholas, where he achieved certifications in IT Fundamentals and Management in 2019. Additionally, he holds CompTIA A+ and Network+ certifications, which validate his skills in IT support and network management.
Technical Expertise
Carson Broussard possesses expertise in network troubleshooting and maintenance. He specializes in computer hardware and software maintenance, demonstrating proficiency in diagnosing and resolving technical issues. His strong organizational and prioritization skills contribute to his effectiveness in managing multiple tasks and providing timely support to users.