Cathy Roquemore
About Cathy Roquemore
Cathy Roquemore is a Senior Client Manager at Thomson Reuters, where she has worked since 2016. She holds a Bachelor of Business Administration in Finance from California State University-Pomona and has played a significant role in launching multiple tax products while achieving a 110% client retention rate.
Work at Thomson Reuters
Cathy Roquemore has been employed at Thomson Reuters since 2016, currently holding the position of Senior Client Manager. In this role, she operates in the Dallas/Fort Worth Area and has contributed significantly to client management and retention strategies. Prior to her current role, she served as a Senior Implementation Consultant from 2011 to 2016 in Carrollton, Texas. Throughout her tenure, she has been involved in launching multiple tax products and has played a crucial role in enhancing client relationships.
Education and Expertise
Cathy Roquemore earned her Bachelor of Business Administration in Finance from California State University-Pomona in 2019. Her academic background in Business Administration with a focus on finance provides her with the foundational knowledge necessary for her roles in client management and product implementation. This educational experience supports her ability to analyze trends and recommend strategic actions to stakeholders.
Background
Cathy Roquemore has over a decade of experience in client management and implementation within the financial services sector. She began her career at Thomson Reuters, where she developed her expertise in client relations and product training. Her early experience as a Senior Implementation Consultant laid the groundwork for her current role, where she continues to drive client success and product innovation.
Achievements
Cathy Roquemore has achieved a 110% renewal rate, exceeding client retention goals during her time at Thomson Reuters. She has also played a key role in launching three significant tax products, which include Affordable Care Act Compliance and Reporting, Merchant Card and Third-Party Network Payments, and Wage Garnishment Processing Service. Additionally, she has served as a Growth Council Leader, focusing on initiatives that enhance market share and operational efficiencies.
Professional Contributions
In her role at Thomson Reuters, Cathy Roquemore has actively contributed to the development and presentation of product training at industry user conferences. Her involvement in these conferences demonstrates her commitment to sharing knowledge and best practices within the industry, further establishing her as a knowledgeable resource in client management and product implementation.