Cerys Harper
About Cerys Harper
Cerys Harper is a Client and New Business Sales Specialist with extensive experience in client success and sales roles, currently working at Refinitiv in London. She has a background in training and software development, having previously held various positions at Thomson Reuters over a span of more than a decade.
Work at Refinitiv
Cerys Harper has been employed at Refinitiv since 2018, serving as a Client Success Manager. In this role, she focuses on enhancing client relationships and ensuring customer satisfaction. Her position involves collaborating with clients to understand their needs and providing tailored solutions to meet those needs. Based in London, England, she has accumulated six years of experience in this role.
Experience at Thomson Reuters
Cerys Harper has a significant history with Thomson Reuters, where she has held multiple roles since 2000. She began as a Training Team Lead from 2000 to 2002 in New York, New York. After a brief period, she returned to Thomson Reuters as a Software Development Executive from 2002 to 2005. She later served as Client Specialist Team Leader for SME Accounts - Trading from 2012 to 2014. Currently, she works as a Client and New Business Sales Specialist in Toronto, Ontario, a position she has held since 2014.
Education and Expertise
Cerys Harper is pursuing a Bachelor of Science degree in Information Systems at Birmingham City University, a program she has been engaged in since 1991. This educational background provides her with a solid foundation in technology and information management, which supports her professional roles in client success and sales.
Career Progression
Cerys Harper's career reflects a steady progression in the fields of client management and sales. Starting her journey at Thomson Reuters, she developed skills in training and software development before transitioning into client-focused roles. Her experience spans various positions that emphasize her ability to lead teams and manage client relationships effectively.