Charaf S.
About Charaf S.
Charaf S. is a Client Specialist with over 16 years of experience in the Fintech and SaaS industries, currently serving as a Senior Customer Success Manager at LSEG and a Customer Success Manager - Team Lead at Refinitiv in the Greater Los Angeles Area. He specializes in aligning solutions to address challenges in the FX and currency markets.
Work at Thomson Reuters
Charaf S. has been employed at Thomson Reuters as a Client Specialist since 2013. Over the course of 11 years, he has contributed to the company's operations in the Greater Los Angeles Area. His role involves working closely with clients to ensure their needs are met and that they effectively utilize Thomson Reuters' services.
Current Role at LSEG
Since 2018, Charaf S. has served as a Senior Customer Success Manager at LSEG (London Stock Exchange Group) in the Greater Los Angeles Area. In this position, he focuses on enhancing customer satisfaction and success by aligning LSEG's solutions with client requirements, particularly in the financial sector.
Experience at Refinitiv
Charaf S. has held multiple roles at Refinitiv since 2019, currently serving as a Customer Success Manager - Team Lead. His responsibilities include leading a team to ensure that Refinitiv's solutions effectively address challenges in the foreign exchange and currency markets. He previously worked as a Client Specialist at Refinitiv from 2018 to 2021.
Education and Expertise
Charaf S. holds an Euro MBA from INSEEC Business School Paris, where he studied Finance and Strategic Management from 2005 to 2007. He also earned a Bachelor of Business Administration in Finance from Al Akhawayn University between 2000 and 2003, and a Bachelor of Commerce in Finance from Concordia University in Montreal from 2003 to 2005. His educational background supports his extensive experience in the Fintech and SaaS industries.
Professional Background
Charaf S. has over 16 years of experience in the Fintech and SaaS industries, with a focus on financial markets and foreign exchange. He has worked in major financial hubs, including Paris, Singapore, and New York, before relocating to California. His previous roles include Market Data Team Leader at Traderforce and Client Specialist FX at Thomson Reuters.