Cheri Lockett Zubak
About Cheri Lockett Zubak
Cheri Lockett Zubak is a Senior Experience Design Researcher at Thomson Reuters, with extensive experience in design research and customer experience. She has held various roles at Vertex Inc. and Work Write Inc., and has a strong academic background with multiple master's degrees.
Current Role at Thomson Reuters
Cheri Lockett Zubak holds the position of Senior Experience Design Researcher at Thomson Reuters. She has been in this role since 2021, contributing to the company's focus on enhancing user experiences through design research. Her responsibilities include conducting research to inform design decisions and improve product usability.
Previous Experience at Vertex Inc.
Cheri Zubak worked at Vertex Inc. in various roles from 2013 to 2021. She served as Leader of Design Research in Customer Learning & Knowledge Management for two years and later as Lead Design Research Strategist in Innovation Labs for six years. During her tenure, she focused on customer experience strategies and design research initiatives.
Career at Work Write Inc.
Zubak spent a significant portion of her career at Work Write Inc., where she worked from 1995 to 2005 and again from 2015 to 2018. She held multiple roles, including Founder and Principal Consultant, and Principal Product Designer/Product Manager in the KeyWorks Software Division. Her work involved performance consulting and workplace research.
Educational Background
Cheri Zubak has an extensive educational background. She earned a Master of Science from Drexel University and a Master of Science from Bentley University - McCallum Graduate School of Business. Additionally, she holds a Master of Arts from Arcadia University and a Graduate Certificate from Drexel University's School of Education. She also completed a Master of Science at Boise State University.
Teaching Experience
Zubak served as an Adjunct Graduate Instructor at Boise State University from 2016 to 2021. In this role, she taught courses related to Organizational Performance and Workplace Learning, sharing her expertise with graduate students and contributing to their academic development.