Chris Grove
About Chris Grove
Chris Grove is a Technology Support Manager at Thomson Reuters, where he has worked since 2000. He has a background in incident, change, service, and release management, along with expertise in managing both onshore and offshore teams.
Work at Thomson Reuters
Chris Grove has held the position of Technology Support Manager at Thomson Reuters since 2000. In this role, he oversees technology support operations, focusing on incident, change, service, and release management. His tenure of 24 years at the company reflects a commitment to maintaining and enhancing the performance of customer-facing systems, which are critical to the organization's success.
Education and Expertise
Chris Grove earned a Bachelor of Science degree in Chemical Engineering from The University of Manchester, where he studied from 1980 to 1983. His educational background provides a strong foundation for his technical expertise. He has developed specialized knowledge in ISO 9001 and ISO 27001 standards, which are essential for quality management and information security management systems.
Background
Prior to his role at Thomson Reuters, Chris Grove worked as an Applications Analyst at SER Systems AG from 1998 to 2000 in Nottingham. This position allowed him to gain valuable experience in technology support and application management. He has a strong background in managing both onshore and offshore teams, which enhances his ability to lead diverse groups effectively.
Achievements
Chris Grove has significant experience in managing multi-million pound customer-facing systems. His expertise in incident, change, service, and release management has contributed to the successful operation of these systems. His long-standing career in technology support demonstrates his capability in handling complex challenges within the industry.