Christine Abdalla
About Christine Abdalla
Christine Abdalla is a Manager of Customer Success at Thomson Reuters, where she has worked since 2023. She has a background in library science and history, along with extensive experience in customer relationship management and strategic partnerships.
Current Role at Thomson Reuters
Christine Abdalla currently serves as Manager of Customer Success at Thomson Reuters, a position she has held since 2023. In this role, she focuses on enhancing customer satisfaction and ensuring successful client engagement. Additionally, she has been working as Manager of Retention & Client Management since 2008, contributing to client retention strategies and overall client relationship management.
Previous Experience at Thomson Reuters
Prior to her current role, Christine Abdalla worked at Thomson Reuters as an Account Manager from 2005 to 2007. In this position, she was responsible for managing client accounts and fostering relationships to drive business growth. Her experience at Thomson Reuters has contributed to her extensive knowledge of customer success and retention strategies.
Experience at LexisNexis
Christine Abdalla worked at LexisNexis as an Information Professional Consultant from 1998 to 2002. During her four years in this role, she provided expert guidance and support to clients, helping them navigate information services and solutions. This experience laid the foundation for her career in customer success and client management.
Education and Expertise
Christine Abdalla holds a Master of Library Science (MLS) from Rutgers University, where she studied from 1994 to 1997. She also earned a Bachelor of Arts in History from Rosemont College, completing her studies from 1987 to 1991. Her educational background supports her expertise in customer relationship management, particularly through her proficiency in Salesforce.com and strategic partnerships within the information technology and services sector.