Christine Lyon
About Christine Lyon
Christine Lyon is a Senior Application Support Engineer at Thomson Reuters, specializing in customer success since 2019. She has a strong background in software analysis and management information systems, with expertise in programming languages and effective communication with non-technical stakeholders.
Work at Thomson Reuters
Christine Lyon has been serving as a Senior Application Support Engineer in the Customer Success department at Thomson Reuters since 2019. In this role, she has utilized her technical expertise to enhance application support and ensure client satisfaction. Prior to this position, she worked as a Senior Software Analyst at Thomson Reuters from 2013 to 2019. Her tenure at the company spans over a total of eleven years, during which she has contributed to various projects and initiatives in Rochester, New York.
Education and Expertise
Christine Lyon holds a Bachelor of Science degree in Management Information Systems from the Rochester Institute of Technology, where she studied from 2010 to 2013. Additionally, she earned an Associate of Science degree in Information Systems from Finger Lakes Community College, completing her studies from 2007 to 2010. Her educational background provides her with a solid foundation in technical concepts and practices, which she applies in her professional roles.
Technical Skills and Knowledge
Christine Lyon possesses a comprehensive understanding of various programming languages, including Java, JavaScript, ASP.NET, and Visual Basic. This knowledge enhances her ability to provide effective application support and troubleshoot issues. She is also familiar with integrated development environments such as Eclipse and Visual Studio, which are essential for software development and debugging processes. Her ability to convert complex technical terms into easily understandable language facilitates effective communication with non-technical stakeholders.
Team-Building and Collaboration
Christine Lyon demonstrates strong team-building skills, which contribute to effective collaboration within her work environment. Her ability to work well with colleagues fosters a cooperative atmosphere that enhances project success. By promoting teamwork, she helps ensure that projects are completed efficiently and meet organizational goals.