Christopher Kay
About Christopher Kay
Christopher Kay is an Application Support professional at Thomson Reuters, specializing in the GoSystem Tax application. He has strong research and problem-solving skills, and has experience in troubleshooting data flow and migration issues.
Work at Thomson Reuters
Christopher Kay has been employed at Thomson Reuters as an Application Support specialist for the Go System Tax application since 2019. In this role, he focuses on troubleshooting data flow and migration issues, ensuring that clients can effectively utilize the software. His responsibilities include facilitating web-based sessions to assist new clients in implementing the CS software, demonstrating his commitment to client support and software functionality.
Previous Experience at DXC Technology
Prior to his current role, Christopher Kay worked at DXC Technology as a Senior Assistant Customer Support for the Raytheon Account from 2017 to 2018. During his 11-month tenure in Plano, Texas, he gained valuable experience in customer support, enhancing his problem-solving skills and technical knowledge.
Education and Expertise
Christopher Kay completed his high school education at Little Elm High School, earning a High School Diploma from 2005 to 2009. He furthered his education at Collin County Community College, where he studied General Studies and obtained an Associate of Science (AS) degree from 2009 to 2012. His educational background supports his strong research and problem-solving skills, which are essential in his current role.
Career Background
Before joining Thomson Reuters, Christopher Kay held various positions that contributed to his professional development. He worked as a Team Member and Facebook Supervisor at Chick-fil-A from 2012 to 2013, and as a Level 1 Agent at Modis for the Raytheon IT Service Desk in 2017. These roles provided him with diverse experiences in customer service and technical support.