Craig Olson
About Craig Olson
Craig Olson is the Manager of Account Management at Findlaw, a position he has held at Thomson Reuters since 2007. He has a background in history, holding a Master's degree from the University of North Dakota, and has previously worked in various roles at Thomson West.
Work at Thomson Reuters
Craig Olson has been employed at Thomson Reuters since 2007, serving as the Manager of Account Management for Findlaw. In this role, he oversees account management strategies and client relations, contributing to the company's efforts in providing legal solutions. His extensive experience in account management has been instrumental in enhancing client satisfaction and retention.
Previous Experience at Findlaw
Before his current role, Craig Olson worked at Findlaw as a Premier Account Manager for a period of nine months in 2007. His responsibilities included managing key accounts and ensuring that clients received optimal service and support during their engagement with Findlaw.
Career at Thomson West
Craig Olson has a background with Thomson West, where he held two positions. He worked as an Editor from 2004 to 2006, focusing on content quality and accuracy. Prior to that, he served in Customer Service from 2002 to 2004, where he addressed client inquiries and supported customer needs.
Education and Expertise
Craig Olson earned a Master of Arts in History from the University of North Dakota, where he studied from 1988 to 1991. He also attended the University of Minnesota from 1983 to 1987, acquiring foundational knowledge that supports his professional endeavors in account management and client relations.