Cristina Irene Guerrero Bouchan
About Cristina Irene Guerrero Bouchan
Cristina Irene Guerrero Bouchan is a Support Coordinator Manager at Thomson Reuters, where she leads a team focused on client support. With a background in key account management and customer engagement, she has worked in various roles across financial services, aiming to contribute to the sector's growth.
Work at Thomson Reuters
Cristina Irene Guerrero Bouchan currently serves as Support Coordinator Manager at Thomson Reuters, a position she has held since 2023. In her role, she leads a team of specialists focused on enhancing client support through the use of CRM tools and conducting 360° evaluations. Previously, she worked as Ejecutivo de cuentas clave at Thomson Reuters from 2022 to 2023, where she managed relationships with major clients, contributing to increased sales and customer loyalty.
Experience at Citi
Cristina worked at Citi as KYC Manager from 2020 to 2021. In this role, she was responsible for ensuring compliance with Know Your Customer regulations, which are critical in the financial industry. Her work involved managing client relationships and overseeing the due diligence process to mitigate risks associated with financial transactions.
Role at Zettle by PayPal
Cristina served as Customer Engagement Specialist at Zettle by PayPal from 2020 to 2022. During her tenure, she focused on enhancing customer engagement and satisfaction. Her role involved direct interaction with customers to address their needs and improve their overall experience with the company's services.
Background in Underwriting at Camino Financial
Before her roles at Thomson Reuters, Citi, and Zettle, Cristina worked as Underwriting Manager at Camino Financial from 2018 to 2020. In this position, she oversaw the underwriting process, evaluating financial risks and ensuring that the company’s lending practices aligned with regulatory standards.
Professional Goals and Passion
Cristina aims to continue her professional growth in the financial information sector. She is passionate about the impact of financial information on economic and social development. Her experience and skills are directed towards adding value in her current and future roles within the industry.