Czerina Mae Herras
About Czerina Mae Herras
Czerina Mae Herras is an Associate Content Technical Specialist at Thomson Reuters, with a background in Tourism and Travel Services Management. She has extensive experience in the leisure and travel industry, having held various roles in customer service and reservations over several years.
Work at Thomson Reuters
Czerina Mae Herras has been employed at Thomson Reuters since 2021, serving as an Associate Content Technical Specialist. In this role, she applies her knowledge and skills in content management and technical support. Her background in the leisure and travel industry informs her approach to content specialization, allowing her to contribute effectively to the organization's objectives.
Education and Expertise
Czerina Mae Herras earned a Bachelor of Science in Commerce, specializing in Tourism and Travel Services Management, from Far Eastern University. She completed her studies from 2008 to 2012. Her educational background provides a solid foundation in hospitality management and leisure travel, which are essential to her current technical role.
Background
Before joining Thomson Reuters, Czerina Mae Herras gained valuable experience in the travel industry. She worked at IBM Daksh as a Customer Service Representative for three months in 2012. Subsequently, she held positions at Baron Travel Philippines, first as a Reservations Officer from 2013 to 2017 and later as a Reservations Supervisor from 2017 to 2021. This diverse experience in customer service and reservations has shaped her professional journey.
Achievements in the Travel Industry
Czerina Mae Herras has a demonstrated history of working in the leisure, travel, and tourism industry. Her roles at Baron Travel Philippines involved managing reservations and supervising operations, which provided her with insights into customer needs and service delivery. This experience enhances her capabilities in her current technical position, where she manages content-related tasks.
Skills in Hospitality Management
Czerina Mae Herras possesses strong skills in Front Office operations, which are crucial for effective content management in her role. Her expertise in hospitality management and leisure travel complements her technical specialization, allowing her to approach content tasks with a comprehensive understanding of the industry.