Daniel Martin Del Campo
About Daniel Martin Del Campo
Daniel Martin Del Campo is an Associate Client Executive at Thomson Reuters, specializing in customer retention and renewal targets. He has a diverse background in customer service across various industries and is also a multi-instrumentalist musician and music producer.
Current Role at Thomson Reuters
Daniel Martin Del Campo currently serves as an Associate Client Executive in the Small Law division at Thomson Reuters. He has held this position since 2023, working in a hybrid model based in Mexico City. In this role, he focuses on driving customer retention and achieving renewal targets by engaging existing clients during the renewal window. He utilizes an automated and insight-driven Salesforce workflow to manage and progress deals effectively.
Previous Experience at Thomson Reuters
Before his current role, Daniel worked at Thomson Reuters in various capacities. He served as a Digital Chat Assist for five months in 2021 and later as a Sales Support Coordinator for the DCS Team from 2022 to 2023. His experiences in these roles contributed to his understanding of customer engagement and support within the legal sector.
Customer Service Background
Daniel has extensive experience in customer service across multiple industries. He worked as a Customer Service Agent at American Express from 2007 to 2010 and at Allianz México from 2015 to 2016. Additionally, he held customer service roles at TeleTech, Western Union, and Telvista. His background includes managing personnel in call centers and a strong focus on delivering exceptional customer service.
Education and Studies
Daniel studied at Universidad Nacional Autónoma de México, where he pursued a degree in Lengua y literaturas hispánicas, achieving the status of Pasante from 2007 to 2021. He also attended Instituto Nacional de Bellas Artes-INBA, where he completed a Bachillerato de arte especializado en música from 1988 to 1991. His educational background reflects a strong foundation in both literature and music.
Musical Proficiency and Interests
In addition to his professional career, Daniel is a multi-instrumentalist musician and music producer. He specializes in rock and blues compositions and is proficient in using Logic Pro X for music production. His passion for music complements his professional endeavors and showcases his diverse skill set.