Daniel Reynolds
About Daniel Reynolds
Daniel Reynolds serves as a Customer Onboarding Coordinator for Corporates Legal at Thomson Reuters, a position he has held since 2022. He has extensive experience in customer onboarding and success management within the legal sector, supported by his educational background in law and psychology.
Work at Thomson Reuters
Daniel Reynolds has been employed at Thomson Reuters since 2015, holding various roles that contribute to customer success and onboarding. Currently, he serves as the Customer Onboarding Coordinator for Corporates Legal, a position he has held since 2022. Prior to this role, he worked as a Customer Success Manager for Corporate Counsel from 2018 to 2021. His experience also includes serving as a Senior Customer Onboarding Representative for Checkpoint Edge from 2021 to 2022, and as a Customer Onboarding Representative for Checkpoint Edge for three months in 2021. Additionally, he began his career at Thomson Reuters as a Reference Attorney from 2015 to 2018.
Education and Expertise
Daniel Reynolds has a diverse educational background that includes a Bachelor of Science (B.S.) in Psychology from Northwestern College, where he studied from 1994 to 1998. He furthered his education at the University of Minnesota Law School, earning a Doctor of Law (J.D.) from 2006 to 2009. This combination of degrees provides him with a unique perspective, blending legal knowledge with insights into human behavior. His expertise includes providing needs-based training and guidance specifically for legal research products.
Background
Daniel Reynolds has a professional background that spans multiple roles within Thomson Reuters, focusing on customer onboarding and success in the legal sector. His journey began as a Reference Attorney, where he gained foundational legal experience. He transitioned into customer-facing roles, emphasizing onboarding processes for legal products, particularly Checkpoint Edge and Corporates Legal. His work has been primarily based in Minnesota, where he has developed a strong understanding of customer needs in the legal field.
Achievements
Throughout his career at Thomson Reuters, Daniel Reynolds has been involved in various customer onboarding processes that enhance the user experience for legal research products. His roles have allowed him to contribute to the development of training programs and support systems that facilitate customer success. His background in law and psychology aids in understanding client needs and improving service delivery.