Danielle Heifa, Mi
About Danielle Heifa, Mi
Danielle Heifa is a UX Content Designer at Thomson Reuters, with a background in content management and design across various industries. She has held positions at notable companies such as Recycle Coach, Capital One, and RBCx, and has also served as a UX Writing Instructor at the University of Toronto.
Current Role at Thomson Reuters
Danielle Heifa serves as a UX Content Designer in the Product division at Thomson Reuters. She has held this position since 2022 and is based in Toronto, Ontario, Canada. In this role, she focuses on creating user-centered content that enhances the overall user experience of Thomson Reuters' products.
Previous Experience at Recycle Coach
Prior to her current role, Danielle worked at Recycle Coach as the Content & Education Manager from 2016 to 2017. During her tenure in Toronto, Ontario, Canada, she was responsible for developing educational content aimed at promoting recycling and waste management practices.
Background in Education
Danielle has an extensive educational background. She earned a Master of Information with a focus on User Experience Design from the University of Toronto, where she studied from 2018 to 2020. Additionally, she obtained a Bachelor of Arts in Media Production (Honours) from The Creative School at Toronto Metropolitan University.
Experience in Design and Content Production
Danielle has held various roles in design and content production. She worked as a Design Strategist in Service Design at Capital One for three months in 2019. Additionally, she served as a Story & Field Producer/Writer at BOAT ROCKER from 2017 to 2018. Her experience also includes positions as a UX Designer at RBCx and a Content Producer at Love Nature International.
Teaching Role at University of Toronto
Since 2021, Danielle has been an instructor of UX Writing at the University of Toronto. In this role, she shares her expertise with students, focusing on the principles of user experience writing and its application in various design contexts.