Danielle Johnson
About Danielle Johnson
Danielle Johnson is a Senior Sales Technical Support Analyst at Thomson Reuters, where she has worked since 2011 in Toronto, Ontario. She specializes in providing technical support to enhance customer experience across various markets, including financial, legal, and scientific sectors.
Work at Thomson Reuters
Danielle Johnson has worked at Thomson Reuters since 2011, holding the position of Senior Sales Technical Support Analyst for 13 years in Toronto, Ontario, Canada. In this role, she has been instrumental in providing technical support that enhances the customer experience across various sectors, including financial and risk, legal, tax and accounting, intellectual property, and science and media markets. Her expertise helps decision makers access trusted answers through the integration of intelligence and technology.
Education and Expertise
Danielle Johnson earned her Bachelor of Science degree from the University of St. Thomas, where she studied from 2007 to 2011. Her educational background has equipped her with the knowledge and skills necessary to excel in her role at Thomson Reuters. She specializes in technical support, focusing on improving customer experience and ensuring that solutions are delivered accurately and efficiently.
Background
Danielle Johnson's professional journey began after completing her education at the University of St. Thomas. She has dedicated her career to providing technical support in various complex markets. Her role at Thomson Reuters reflects her commitment to integrating technology and intelligence to assist decision makers effectively.
Achievements
Throughout her tenure at Thomson Reuters, Danielle Johnson has demonstrated a strong commitment to quality and accuracy in her work. She emphasizes the importance of completing tasks correctly on the first attempt, showcasing her attention to detail and organizational skills. Her contributions have played a significant role in enhancing customer satisfaction and operational efficiency.