Darrell Granahan, Cisa, Crisc
About Darrell Granahan, Cisa, Crisc
Darrell Granahan is the Senior Director of Customer Success for Trust Tax and Tax Information Reporting at Thomson Reuters, where he has worked since 2015. He has extensive experience in client relations and has served on the IRS Information Reporting Program Advisory Committee since 2014.
Work at Thomson Reuters
Darrell Granahan has been employed at Thomson Reuters since 2015, serving as the Senior Director of Customer Success for Trust Tax and Tax Information Reporting. In this role, he focuses on client relationships and retention, overseeing annual renewals that exceed $100 million in revenue. Granahan collaborates with the Customer Engagement team and Technology departments to provide exceptional implementation support for clients, ensuring their needs are met effectively.
Education and Expertise
Darrell Granahan holds a Bachelor of Science degree in Electronics Management from Southern Illinois University, Carbondale. He furthered his education by obtaining a Master of Arts in Management with a focus on Management and Leadership from Bellevue University, where he studied from 2008 to 2010. His educational background supports his expertise in customer success and management within the technology sector.
Background
Granahan's career includes significant experience in various roles. He served in the United States Air Force as an Evaluator/Instructor Inflight Maintenance Technician from 1987 to 1994, gaining valuable skills in technical evaluation and instruction. Following his military service, he worked at First Data Corporation as Vice President - Control Officer for 19 years, from 1996 to 2015, before joining Thomson Reuters.
Achievements in IRS Advisory Committee
Since 2014, Darrell Granahan has been a member of the IRS Information Reporting Program Advisory Committee (IRPAC). In this capacity, he has contributed to the development and improvement of IRS policies and procedures, leveraging his expertise to influence tax information reporting practices.