Dave Silesky
About Dave Silesky
Dave Silesky is an Order Management Analyst at Thomson Reuters, with a diverse background in customer service and logistics. He has extensive experience in various roles, including positions at Academy Mortgage Corporation, Cargill, and APL, and holds a degree in International Transportation and Logistics from Universidad Técnica Nacional.
Current Role at Thomson Reuters
Dave Silesky has been employed at Thomson Reuters as an Order Management Analyst since 2019. In this role, he is responsible for managing order processes and ensuring efficient operations within the organization. His experience in this position contributes to the overall effectiveness of the company's order management system.
Previous Experience in Order Management and Customer Service
Before joining Thomson Reuters, Dave Silesky worked at Cargill as a Senior Sales Contract Administrator from 2016 to 2019. He also served as a Senior Dedicated Customer Service Analyst at APL from 2009 to 2014. His roles in these companies involved managing customer relationships and ensuring service excellence, which provided him with a solid foundation in order management and customer service.
Education and Expertise in Logistics
Dave Silesky studied at Universidad Técnica Nacional, where he earned a Tecnico Superior en Transporte Internacional y Logistica from 2012 to 2014. This educational background has equipped him with knowledge and skills relevant to international trade and logistics, enhancing his capabilities in his current and previous roles.
Technical Skills and Proficiencies
Dave Silesky possesses extensive experience with Oracle CRM and Siebel systems, which are essential for managing customer relationships. He is also proficient in SAP and Forwarding Trade System, indicating his expertise in enterprise resource planning and logistics management. Additionally, he has advanced skills in Microsoft Excel, including the use of macros and pivot tables, which are crucial for data analysis and reporting.
Career Background and Development
Dave Silesky's career spans various roles in the financial and logistics sectors. He worked at Washington Mutual Bank as a Bank Services E-Rep II from 2006 to 2009 and served as a Team Supervisor at Academy Mortgage Corporation from 2015 to 2016. His diverse experiences have contributed to his cross-cultural competency and strong communication skills, which are vital in international trade and logistics environments.