Dave Timmer

Dave Timmer

Technical Lead Service Management: Incident Management / Problem Management @ Thomson Reuters

About Dave Timmer

Dave Timmer is a Technical Lead specializing in Service Management, particularly in Incident and Problem Management, currently employed at Thomson Reuters since 2020. He has a diverse background in both culinary management and IT, with previous roles at Thomson Reuters, Sodexo, and Lancer Hospitality.

Current Role at Thomson Reuters

Dave Timmer currently serves as a Technical Lead in Service Management, focusing on Incident Management and Problem Management at Thomson Reuters. He has held this position since 2020 and works in Eagan, Minnesota. In this role, he is responsible for overseeing technical processes and ensuring effective incident resolution and problem management strategies within the organization.

Previous Experience at Thomson Reuters

Dave Timmer has extensive experience at Thomson Reuters, where he worked in various capacities. He served as an Associate Technical Lead in Service Management from 2017 to 2020, and prior to that, he was a Problem Manager from 2015 to 2017. He also held roles as a Problem Analyst Intern and an Independent Contractor/Problem Analyst between 2013 and 2015. His tenure at Thomson Reuters spans several years and includes a focus on improving service management processes.

Culinary Management Background

Before transitioning into technical roles, Dave Timmer built a career in culinary management. He worked as a Chef Manager at Sodexo from 2000 to 2008 and later at Lancer Hospitality from 2011 to 2013. He also gained experience as a Chef at Eurest from 2008 to 2011. This background provided him with strong management and operational skills that he later applied in his technical career.

Education and Qualifications

Dave Timmer studied at North Dakota State College of Science, where he earned an Associate Degree in Chef and Management Technology from 1990 to 1992. He furthered his education at Capella University, achieving a Bachelor’s Degree in Information Technology from 2012 to 2015. This combination of culinary and technical education supports his diverse professional background.

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