David Hauser
About David Hauser
David Hauser is a Customer Success Executive with a background in enhancing customer value through technology adoption. He has held various roles in customer success at companies such as Oracle and Thomson Reuters, developing frameworks to improve customer outcomes.
Work at Thomson Reuters
David Hauser has been employed at Thomson Reuters as a Customer Success Executive since 2023. In this role, he focuses on maximizing revenue retention by increasing customer adoption and usage of ONESOURCE products. His responsibilities include developing strategies to enhance customer engagement and ensure that clients derive maximum value from their investments.
Previous Experience at OneTrust
Before joining Thomson Reuters, David worked at OneTrust as a Strategic Account Manager for one month in 2020. During his brief tenure, he developed a Success Plan framework specifically for customers in the Indirect Tax line of business. This framework aimed to enhance value realization from license investments.
Experience at Oracle
David Hauser served at Oracle for a total of six years, holding the position of Principal Customer Success Manager. He worked in two distinct roles: from 2015 to 2019, he focused on ERP & CX, and from 2020 to 2022, he specialized in CX. Both roles were based in Peachtree Corners, Georgia, where he contributed to customer success initiatives and strategies.
Education and Expertise
David studied at the University of Georgia, specifically at the Terry College of Business. His educational background supports his expertise in customer success and technology adoption, which he applies to effect positive change within organizations.
Professional Passion
David Hauser has a strong passion for effecting positive change in organizations through the application and adoption of technology. This commitment drives his work in customer success, where he aims to improve client experiences and outcomes.