David John Bayani
About David John Bayani
David John Bayani serves as the Customer Support Manager for FXAll at Thomson Reuters and has held this position since 2016. He also works as the Manager of Product Support for FXAll at Refinitiv, an LSEG business, since 2018.
Work at Thomson Reuters
David John Bayani has been employed at Thomson Reuters since 2016, where he serves as the Customer Support Manager. His role focuses on providing support for FXAll, a platform that facilitates foreign exchange trading. He has accumulated eight years of experience in this position, contributing to the company's customer service and operational efficiency.
Current Role at Refinitiv
In addition to his responsibilities at Thomson Reuters, David John Bayani has also worked at Refinitiv, an LSEG business, since 2018. He holds the position of Manager, Product Support for FXAll. His tenure at Refinitiv includes three years in this role, where he oversees product support operations and ensures customer satisfaction within the FXAll platform.
Experience in Customer Support Management
David John Bayani has extensive experience in customer support management, particularly in the financial services sector. His dual roles at Thomson Reuters and Refinitiv highlight his expertise in managing customer relations and product support. His work involves addressing customer inquiries, resolving issues, and enhancing user experience on trading platforms.
Professional Background
David John Bayani's professional background includes significant experience in customer support and product management within the financial technology industry. His roles at both Thomson Reuters and Refinitiv demonstrate his commitment to delivering high-quality support services and improving client interactions in a fast-paced environment.