Deepak Prasad
About Deepak Prasad
Deepak Prasad is a Manager of Service Management at Thomson Reuters in Bangalore, India, where he has worked since 2018. He has over 12 years of experience in techno-managerial roles, with a focus on operations, service delivery, and project management.
Work at Thomson Reuters
Deepak Prasad has been employed at Thomson Reuters since 2011, initially serving as Operations Manager for seven years before transitioning to the role of Manager - Service Management in 2018. In his current position, he has been responsible for overseeing service management operations for six years in Bangalore, Karnataka, India. His role involves ensuring effective service delivery and compliance with operational strategies.
Previous Experience at Accenture
Before joining Thomson Reuters, Deepak Prasad worked at Accenture as a Level C - Service Delivery professional for eight months in 2010. This role contributed to his foundational experience in service delivery and operations, further enhancing his skills in managing complex service environments.
Education and Expertise
Deepak Prasad holds an Executive Post Graduate Diploma in Management with a focus on Operations Management from Alliance University, which he completed from 2017 to 2018. Additionally, he studied Mining and Mineral Engineering at the School of Mines, earning a D Mng E from 1996 to 1999. His educational background supports his extensive expertise in operations, service delivery, and project management.
Background in Techno-Managerial Roles
With over 12 years of experience in techno-managerial roles, Deepak Prasad specializes in operations, service delivery, and project management. His career has been marked by a strong focus on transitions and requirement analysis within the IT sector, showcasing his ability to adapt to the evolving demands of technology-driven environments.
Skills in Program Management
Deepak Prasad possesses significant expertise in program management, which includes scoping, resource management, and quality management. His strong background in strategy compliance and service management enables him to effectively lead projects and ensure alignment with organizational goals.