Divya Pal
About Divya Pal
Divya Pal is a Senior UX Researcher at Thomson Reuters in Toronto, Ontario, Canada, where she has worked since 2021. She has a diverse academic background and has contributed to product development in various industries by gathering user insights and advocating for equity in tech.
Work at Thomson Reuters
Divya Pal has been employed at Thomson Reuters as a Senior UX Researcher since 2021. In this role, she has contributed to the development of an inclusive research program in collaboration with the Design Accessibility team. This initiative focuses on enhancing product accessibility for individuals with disabilities, demonstrating her commitment to user-centered design. Her work involves utilizing holistic systems thinking and co-design activities to tackle complex challenges in the digital purchasing journey of legal software products.
Education and Expertise
Divya Pal has a diverse educational background that informs her work in UX research. She studied Business Administration with a focus on Finance at George Brown College from 2013 to 2016. Following this, she pursued a Bachelor of Commerce in Business Technology Management at Ryerson University from 2016 to 2018. Additionally, her studies include Caribbean and Latin American history, evolutionary anthropology, and global justice issues, which provide her with a unique perspective in her field.
Background
Divya Pal's background encompasses a range of experiences across various industries, including Real Estate and Cannabis. She has successfully contributed to product development by gathering and analyzing user insights, which has been instrumental in shaping user experiences. Her advocacy for equity and the advancement of marginalized groups within the tech and design sectors reflects her commitment to inclusivity and social justice.
Achievements in UX Research
Throughout her career, Divya Pal has made significant contributions to UX research, particularly in developing user insights that inform product design. Her work at Thomson Reuters includes creating an inclusive research program aimed at improving accessibility for users with disabilities. This initiative highlights her dedication to enhancing user experiences and addressing the needs of diverse populations in technology.