Donna Wilson
About Donna Wilson
Donna Wilson serves as the Head of Network Administration and has extensive experience in IT and business strategy, contract negotiations, and service management. She has held various leadership roles across multiple organizations, including Thomson Reuters and John Lewis Partnership, and is qualified as an Agile Coach Practitioner.
Current Role in Network Administration
Donna Wilson currently serves as the Head of Network Administration at Thomson Reuters, a position she has held since 2005. In this role, she oversees the management of key business applications and is responsible for all investment dollars associated with these applications. Her extensive experience in network administration allows her to effectively lead initiatives that enhance operational efficiency.
Experience at Thomson Reuters
Donna Wilson has held multiple roles at Thomson Reuters, contributing significantly to the organization. She worked as the Head of Service Strategy and Governance from 2010 to 2013 and as the Head of Service Operations for Legal, Tax & Accounting and IPS Business for a period of seven months in 2013. Additionally, she was the Head of Provisioning and PMO from 2009 to 2010 and the Head of Service Delivery from 2007 to 2009. Her diverse roles have equipped her with a comprehensive understanding of service delivery and strategy.
Background in John Lewis Partnership
At John Lewis Partnership, Donna Wilson has held several positions since 2015. She currently works as the Head of Programme Delivery Tech & Change and as an IT Programme Manager. Her responsibilities include managing finance, procurement, and personnel, showcasing her versatility and ability to navigate complex organizational structures.
Negotiation and Strategy Development Expertise
Donna Wilson has played a pivotal role in delivering the Benefits Assessment Realisation process and strategy to IT and business partners. She has been a key negotiator in multi-million dollar contract renegotiations, including a notable $10 million call-off agreement. Her expertise in developing service strategy direction focuses on standardization and simplification across various business units.
Agile Coaching Qualifications
Donna Wilson is qualified as an Agile Coach Practitioner, which enhances her capability to lead and manage agile teams effectively. This qualification supports her strategic initiatives and her role in transforming business processes within her organizations.