Douglas Schuermann
About Douglas Schuermann
Douglas Schuermann is a Strategic Account Manager with extensive experience in customer success and account management, currently working at Thomson Reuters and Lumen Technologies in St. Louis, Missouri. He has a background in finance and holds degrees from Loyola University Chicago and Northern Michigan University.
Work at Thomson Reuters
Douglas Schuermann has been employed at Thomson Reuters since 2000, holding the position of Strategic Account Manager for 24 years. In this role, he is responsible for managing key client relationships and ensuring customer satisfaction. His extensive tenure at Thomson Reuters reflects his commitment to the organization and his expertise in account management.
Current Role at Lumen Technologies
Since 2021, Douglas Schuermann has served as a Customer Success Manager at Lumen Technologies. In this capacity, he focuses on enhancing customer experiences and driving the success of client engagements. His role involves collaborating with clients to understand their needs and deliver tailored solutions.
Experience at Refinitiv
Douglas Schuermann has worked at Refinitiv as an Account Manager since 2001, contributing to the company's client management efforts for 23 years. His responsibilities include maintaining client relationships and ensuring that clients receive the necessary support and services.
Previous Employment at Harris Bank
Before his current roles, Douglas Schuermann worked as a Mortgage Loan Officer at Harris Bank from 1995 to 1998. During this three-year period, he gained experience in the financial sector, focusing on mortgage lending and client interactions.
Education Background
Douglas Schuermann studied at Loyola University Chicago from 1990 to 1994, earning a degree that laid the foundation for his career. Prior to that, he attended Northern Michigan University from 1987 to 1990, where he completed his initial college education. His academic background supports his professional expertise in account management and customer relations.