Duncan Harwood
About Duncan Harwood
Duncan Harwood serves as the Key Law Firm Account Manager at Practical Law Company, a position he has held since 2006, accumulating 18 years of experience in this role.
Work at Practical Law Company
Duncan Harwood has served as the Key Law Firm Account Manager at Practical Law Company since 2006. In this role, he is responsible for managing relationships with key law firms, ensuring their needs are met, and facilitating access to legal resources. His tenure of 18 years at the company reflects his commitment to the legal industry and his expertise in account management.
Professional Role and Responsibilities
As Key Law Firm Account Manager, Duncan Harwood plays a crucial role in client engagement and support. He focuses on understanding the specific requirements of law firms and aligning Practical Law Company's offerings to meet those needs. His responsibilities include maintaining client satisfaction, providing product training, and acting as a liaison between the law firms and the company.
Experience in Legal Industry
Duncan Harwood has extensive experience in the legal industry, having worked in his current position for 18 years. His long-standing role at Practical Law Company has provided him with in-depth knowledge of legal practices and client management strategies. This experience contributes to his effectiveness in addressing the challenges faced by law firms.