Edgar David Velasco Aguilar
About Edgar David Velasco Aguilar
Edgar David Velasco Aguilar serves as the Head of Customer Experience and Retention for Financial and Risk North Latin America at Thomson Reuters. He has a background in economics and financial management, with previous roles in sales and trading across various positions at Thomson Reuters and Banbajío.
Current Role at Thomson Reuters
Edgar David Velasco Aguilar serves as the Head of Customer Experience and Retention for Financial and Risk North Latin America at Thomson Reuters. He has held this position since 2017, contributing to the company's focus on enhancing customer engagement and retention strategies in the region. His role involves overseeing customer experience initiatives and ensuring that client needs are met effectively.
Previous Experience at Thomson Reuters
Prior to his current role, Edgar Velasco held several positions at Thomson Reuters. He worked as a Sales Specialist for eight months in 2016, focusing on sales strategies in Toronto, Ontario. He also served as an Account Manager from 2013 to 2014 and as a Product Specialist from 2014 to 2016 in New York, where he managed client accounts and product offerings. Additionally, he was a Customer Proposition Manager for North Latin America in 2013.
Experience at Banbajío
Edgar Velasco worked at Banbajío in various capacities. He began as a Trainee in 2010 for six months, where he gained foundational experience in the financial sector. He then progressed to the role of Derivatives Sales and Trading from 2010 to 2012, where he focused on trading and sales strategies in Leon, Guanajuato, Mexico.
Educational Background
Edgar Velasco holds a Bachelor of Science in Economics from the University of Lausanne, which he completed in 2009. He also earned a Bachelor of Arts in Financial Management from Tecnológico De Monterrey, studying from 2006 to 2010. His educational background provides him with a solid foundation in economic principles and financial management.