Eine Gacal
About Eine Gacal
Eine Gacal is a Customer Service Specialist at Thomson Reuters in Toronto, Ontario, with over 14 years of experience in customer service and a background in marketing and training.
Work at Thomson Reuters
Currently, Eine Gacal serves as a Customer Service Specialist at Thomson Reuters. She has held this position since 2010, contributing to the company's customer service operations for 14 years. Based in Toronto, Ontario, Canada, she utilizes her skills in order processing and technical services to enhance customer interactions and support.
Education and Expertise
Eine Gacal studied at the University of the Philippines, where she earned a Bachelor of Arts degree in Communications from 1987 to 1990. She also attended the University of San Carlos, focusing on Teaching and Education in 2003. Her educational background supports her expertise in customer service, marketing, and training.
Background
Before joining Thomson Reuters, Eine Gacal worked at Vxi Global Solutions, LLC as a Customer Service Representative from 2004 to 2008 in Los Angeles, California. This experience in a contact center environment provided her with a strong foundation in both inbound and outbound sales, further enhancing her customer service skills.
Skills in Customer Service
Eine Gacal possesses a range of skills that contribute to her effectiveness as a Customer Service Specialist. Her expertise includes order processing and technical services, which are essential for providing comprehensive support to customers. Additionally, her background in marketing and training allows her to develop and support customer service teams effectively.