Elizabeth Kiefer
About Elizabeth Kiefer
Elizabeth Kiefer is a Client Service Manager at Thomson Reuters in Ann Arbor, Michigan, where she has worked since 2019. She has a background in technical support and customer experience, having previously held roles at Thomson Reuters and Verizon Wireless.
Work at Thomson Reuters
Elizabeth Kiefer has been employed at Thomson Reuters since 2017. She started as a Technical Support Specialist, where she worked for two years before transitioning to her current role as Client Service Manager in 2019. In her position as Client Service Manager, she is responsible for overseeing client interactions and ensuring high levels of customer satisfaction. Her tenure at Thomson Reuters spans five years, and she is based in Ann Arbor, Michigan.
Previous Experience at Verizon Wireless
Before joining Thomson Reuters, Elizabeth Kiefer worked at Verizon Wireless for a total of ten years. She began her career there as a Sales Representative, serving from 2006 to 2015. After nine years in sales, she advanced to the role of Experience Specialist, where she worked for one year from 2015 to 2016. Her experience at Verizon Wireless provided her with a strong foundation in customer service and sales techniques.
Career Progression
Elizabeth Kiefer's career reflects a steady progression in client-facing roles. Starting as a Sales Representative at Verizon Wireless, she developed her skills in customer engagement and sales. Her promotion to Experience Specialist allowed her to focus on enhancing customer experiences. This trajectory continued at Thomson Reuters, where she transitioned from Technical Support Specialist to Client Service Manager, highlighting her adaptability and commitment to client service.
Location and Work Environment
Elizabeth Kiefer is based in Ann Arbor, Michigan, where she works for Thomson Reuters. The location provides her with a dynamic work environment that supports her role in client services. Ann Arbor is known for its vibrant community and professional opportunities, contributing to her professional development.