Ellie Clark
About Ellie Clark
Ellie Clark is a Solutions Consultant specializing in legal software at Thomson Reuters, where she has worked since 2021. She has extensive experience in customer success, technical assistance, and account management, having previously held roles at Thomson Reuters and other organizations.
Current Role at Thomson Reuters
Ellie Clark currently serves as a Solutions Consultant in Legal Software at Thomson Reuters, a position she has held since 2021. In this role, she provides demo support and technical assistance for various legal software solutions, including HighQ, Contract Express, and Legal Tracker. Additionally, she communicates product feedback and market needs to the Proposition and Product Management teams. Her responsibilities also include supporting the Sales team with the qualification of opportunities and responding to RFx requirements.
Previous Experience at Thomson Reuters
Prior to her current role, Ellie Clark worked at Thomson Reuters as a Customer Success Manager for Legal Tracker since 2018. In this capacity, she focused on ensuring customer satisfaction and success throughout the use of the Legal Tracker software. She also held the position of Account Manager from 2016 to 2018, where she managed client accounts and fostered relationships to enhance service delivery.
Education and Academic Background
Ellie Clark earned her Bachelor’s Degree in Politics and Sociology from The University of Sheffield, where she studied from 2011 to 2014. During her time at university, she developed a strong foundation in social sciences, which supports her current role in understanding client needs and market dynamics. She also completed her high school education at Woodford County High School for Girls, achieving A Levels and GCSEs.
Early Career Experience
Ellie Clark began her professional career as a Customer Services Assistant at Waitrose, where she worked for six years from 2009 to 2015. She also gained experience in event marketing as a Student Finance Tour Presenter at Event Marketing Solutions for three months in 2014. Additionally, she held various roles at Procurement Leaders, including Account Associate and Account Executive, where she contributed to client management and sales efforts.