Emily Costello
About Emily Costello
Emily Costello serves as the Design Operations Manager at Thomson Reuters, where she has worked since 2022. She has extensive experience in user experience and project management, having held various roles at Thomson Reuters and other organizations since 2011.
Current Role at Thomson Reuters
Emily Costello serves as the Design Operations Manager at Thomson Reuters, a position she has held since 2022. In this role, she is responsible for overseeing design processes and ensuring efficient operations within the design team. Additionally, she has been working as the Manager of User Experience since 2021, where she focuses on enhancing user interactions with Thomson Reuters products.
Previous Experience at Thomson Reuters
Emily Costello has extensive experience at Thomson Reuters, having worked in various capacities since 2016. She was a User Experience Project Manager from 2016 to 2018, followed by a role as Team Lead for User Experience from 2018 to 2021. During her time in these positions, she contributed to the development and improvement of user experience strategies and projects.
Experience at FindLaw
Prior to her current roles, Emily Costello worked at FindLaw, a Thomson Reuters business. She started as a Project Manager from 2013 to 2015 and later became a Senior Project Manager from 2015 to 2016. Her work at FindLaw involved managing projects that supported legal professionals and enhancing their online presence.
Background in Banking
Emily Costello began her professional career as a Personal Banker at Associated Bank in West St. Paul from 2012 to 2013. This role provided her with foundational experience in customer service and financial services, which contributed to her skill set in managing client relationships.
Educational Background
Emily Costello studied at the University of Wisconsin-Eau Claire, where she earned two Bachelor of Arts degrees in Spanish and Organizational Communication from 2007 to 2011. This educational background has equipped her with strong communication skills and cultural awareness, which are beneficial in her roles in design and user experience.