Emily Harsch, Mlis
About Emily Harsch, Mlis
Emily Harsch is a Senior Content Strategist with a Master of Library & Information Science from Wayne State University and a Bachelor of Arts in History from the University of Michigan. She has extensive experience in content creation and strategy, particularly in the information technology and services sector.
Work at Thomson Reuters
Emily Harsch has held multiple positions at Thomson Reuters since 2013. She began her career there as a Technical Support Representative, where she worked for 10 months. She then progressed to the role of Technical Support Specialist - External Customer Training, serving for three years from 2014 to 2017. Following this, she worked as a Content Specialist from 2017 to 2020. Currently, she is a Senior Content Strategist, a position she has held since 2020. In her roles, she has focused on creating user-centered content strategies that enhance user engagement and simplify complex subjects.
Education and Expertise
Emily Harsch earned her Master of Library & Information Science (MLIS) from Wayne State University, specializing in the Organization of Knowledge and Special Libraries, from 2011 to 2013. Prior to that, she obtained a Bachelor of Arts (B.A.) in History from the University of Michigan, where she studied from 2007 to 2011. Her educational background provides her with a strong foundation in library and information science, equipping her with the skills necessary to create and test content tailored for the information technology and services industry.
Background
Before joining Thomson Reuters, Emily Harsch worked at Crothall Healthcare in various roles. She served as a Patient Flow Coordinator from 2011 to 2012 and later as an Office Manager from 2012 to 2013. These positions helped her develop organizational and management skills that she has applied in her subsequent roles in content strategy and technical support.
Achievements
Emily Harsch has developed a user-centered content strategy that significantly improved user engagement by simplifying complex subjects. Her expertise in enhancing the accessibility and understanding of complex information is a key aspect of her work in the information technology and services industry.