Eric Fruithandler
About Eric Fruithandler
Eric Fruithandler is a Senior Sales Support Trainer at Thomson Reuters, where he has worked since 2015. He has a background in customer service and sales support, with previous roles at Starbucks and Target, and holds an Associate of Applied Arts from SUNY Westchester Community College.
Current Role at Thomson Reuters
Eric Fruithandler currently serves as a Senior Sales Support Trainer at Thomson Reuters, a position he has held since 2023. In this role, he is responsible for training sales support staff and enhancing their skills to improve overall team performance. Prior to this, he worked as a Senior Regional Sales Support Coordinator from 2019 to 2023, where he focused on regional sales strategies and support initiatives. His tenure at Thomson Reuters began in 2015, and he has accumulated extensive experience within the organization.
Previous Experience at Thomson Reuters
Eric Fruithandler has held multiple positions at Thomson Reuters, contributing to various aspects of sales support and customer care. He worked as a Customer Care Specialist from 2013 to 2014, where he handled client inquiries and provided support. Following this, he served as a Sales Support Help Desk Representative from 2014 to 2015, assisting with sales-related queries. His diverse roles within the company have equipped him with a comprehensive understanding of sales support operations.
Work Experience at Starbucks and Target
Before joining Thomson Reuters, Eric Fruithandler gained valuable experience in the retail sector. He worked at Starbucks as a Shift Supervisor for one year from 2007 to 2008, overseeing daily operations and managing staff. Additionally, he was a Team Member at Target for ten months from 2006 to 2007, where he contributed to customer service and store operations. His early experiences in these roles laid the groundwork for his skills in client relations and team management.
Education and Expertise
Eric Fruithandler studied at SUNY Westchester Community College, where he earned an Associate of Applied Arts degree in Liberal Arts and Social Science from 2007 to 2008. His educational background complements his professional experience, providing him with a strong foundation in communication and analytical skills. He possesses expertise in various areas, including billing, contract management, credit, and customer relations, which are essential for his roles in sales support.
Skills and Interests
Eric Fruithandler has a strong interest in technology and demonstrates the ability to quickly learn new systems and applications. He is proficient in Microsoft Office applications, including Excel, Outlook, PowerPoint, and Word. His skills extend to policy analysis, inventory management, and retail safety. He has a proven track record in building client relations that lead to high client retention and satisfaction, showcasing his effectiveness in customer-oriented roles.