Eric Palm
About Eric Palm
Eric Palm is a Senior UX Designer currently working at Thomson Reuters in Atlanta, Georgia. He has extensive experience in user experience design, having previously worked for notable companies such as AT&T IoT, The Walt Disney Company, and The Coca-Cola Company.
Work at Thomson Reuters
Eric Palm currently serves as a Senior UX Designer at Thomson Reuters, a role he has held since 2021. In this position, he works in Atlanta, Georgia, focusing on enhancing user experiences for legal research platforms. He collaborates closely with UX researchers to translate user insights into actionable design improvements. His contributions include the enhancement of the Westlaw and Practical Law platforms by integrating user insights from interviews and analytics. Additionally, he partners with accessibility and development teams to ensure inclusive design recommendations.
Previous Experience in Product Design
Prior to his current role, Eric Palm worked at AT&T IoT as a Product Design and Research professional from 2017 to 2020 in the Greater Atlanta Area. He also held a position at U.S. Bank as a Product Designer/UX Architect for four months in 2020-2021. His diverse experience includes working at The Coca-Cola Company as a User Experience Designer in 2016 and at Walt Disney World as a User Researcher from 2013 to 2016.
Education and Expertise
Eric Palm studied at Auburn University, where he achieved degrees in Journalism and Computer Engineering. He also attended General Assembly, completing a User Experience Design Immersive program. Additionally, he studied Digital Media at Valencia College. His educational background in journalism enhances his ability to empathize with users and conduct effective research, which is crucial in his UX design work.
Background in User Experience Design
Eric Palm has a comprehensive background in user experience design, having worked in various roles across multiple industries. His experience includes positions at The Walt Disney Company, where he served as an Enterprise Digital Media Design & Communications Associate, and at The New York Times as a Staff Editor. His early career included roles as a News Designer at the Sarasota Herald-Tribune and the News & Observer, providing him with a strong foundation in design and communication.