Erich Schmaler
About Erich Schmaler
Erich Schmaler is a Business/Technology Intern at Thomson Reuters, where he has worked since 2016. He holds a Bachelor's degree in International Security, Norms, and Cooperation from the University of Michigan and has experience in customer support for the UltraTax program.
Work at Thomson Reuters
Currently, Erich Schmaler serves as a Business/Technology Intern at Thomson Reuters, a position he has held since 2016. His role involves providing support and troubleshooting for the UltraTax CS 1040 Federal and State Product. He focuses on enhancing customer experience by improving understanding of the UltraTax program. Additionally, he reports software malfunctions to the development team, contributing to the program's ongoing improvement.
Education and Expertise
Erich Schmaler completed his Bachelor's degree at the University of Michigan, where he studied International Security, Norms, and Cooperation from 2012 to 2016. He also attended Washtenaw Community College, earning an A+ Certification in Computer Technology/Computer Systems Technology in 2017. His educational background equips him with a strong foundation in both technology and international relations.
Background
Erich Schmaler has a diverse work history that includes positions at the University of Michigan Dining Services. He worked as a Skilled Trades Assistant for three months in 2014 and as a Student Employee from 2013 to 2015. His experiences in these roles provided him with practical skills and insights into operational processes.
Professional Development
To enhance his professional skills, Erich Schmaler studies tax law, which aids in improving customer understanding of the UltraTax program. This ongoing education reflects his commitment to professional growth and customer service excellence.