Erina Nakamoto
About Erina Nakamoto
Erina Nakamoto is a Customer Relationship Management Executive at Thomson Reuters, where she has worked since 2013 in Toronto, Ontario. She has a background in English Language and Literature and extensive experience in client technical support and international collaboration.
Work at Thomson Reuters
Erina Nakamoto has been employed at Thomson Reuters since 2013, serving as a Customer Relationship Management Executive in Toronto, Ontario, Canada. In this role, she has accumulated over 11 years of experience, focusing on enhancing customer relationships and addressing client needs. Prior to her current position, she worked as a Knowledge Network Specialist at Thomson Reuters from 2010 to 2011 in New York, New York, where she developed skills in client engagement and technical support.
Education and Expertise
Erina Nakamoto studied at Hiroshima Jogakuin University, where she earned a Bachelor of Arts degree in English Language and Literature from 1990 to 1994. She furthered her education at the Financial Services Institute of Australia (FINSIA) from 2000 to 2004, gaining knowledge relevant to the financial services industry. This educational background supports her extensive experience in customer relationship management and technical query resolution.
Background
Before joining Thomson Reuters, Erina Nakamoto worked at Nomura as a Team and Administrator Assistant from 2012 to 2013 in Japan. This role provided her with foundational experience in administrative support and team collaboration. Her career trajectory reflects a strong commitment to developing her skills in customer relations and technical support across different regions.
Achievements
Erina Nakamoto possesses a unique ability to influence people without direct authority, demonstrating her strong leadership and interpersonal skills. She has extensive experience in resolving technical queries for clients, showcasing her technical acumen. Additionally, her role involves close collaboration with data and product specialists on a global scale, indicating her involvement in international projects and initiatives.