Euphie Rong
About Euphie Rong
Euphie Rong is a Client Specialist at Thomson Reuters and a Customer Success Manager at Refinitiv, with over 17 years of experience in business development and relationship management across various industries. She holds multiple degrees and certifications in finance and commerce, and is fluent in Cantonese and Mandarin.
Work at Thomson Reuters
Euphie Rong has been employed at Thomson Reuters as a Client Specialist since 2013. With over 11 years of experience in this role, she operates from Melbourne, Australia. Her responsibilities include managing client relationships and ensuring customer satisfaction. Euphie's extensive background in business development and relationship management supports her effectiveness in this position.
Current Role at Refinitiv
Since 2018, Euphie Rong has served as a Customer Success Manager at Refinitiv. In this role, she focuses on enhancing customer experiences and driving success for clients. Her tenure of 6 years in this position complements her prior experience in client management and support.
Education and Expertise
Euphie Rong holds multiple degrees and certifications. She studied at the University of Melbourne, earning two Master's degrees in Applied Commerce, one focused on International Business and the other on Marketing. Additionally, she completed a Bachelor of Economics in International Finance at Guangdong Business College. Euphie also achieved a Diploma of Financial Services from the Australian Financial Markets Association and a Qualified Securities Practitioner certification from the Securities Association of China. In 2018, she completed Executive Education in Value Investing at Columbia Business School.
Professional Background
Euphie Rong has a diverse professional background spanning various industries, including banking, real estate, media reporting, and importing. She worked as an Assistant Manager at ANZ from 2007 to 2011, where she developed skills in sales and relationship management. Her experience includes training and managing relationships on financial software for corporate treasury, banks, and buy-side participants.
Language Proficiency
Euphie Rong is a native speaker of Cantonese and Mandarin. She utilizes her language skills in both academic and business contexts, enhancing her ability to engage with clients and stakeholders in Asia-related business environments. Her linguistic proficiency supports her work in diverse markets and strengthens her professional network.