Fabio Capelari Balderrama
About Fabio Capelari Balderrama
Fabio Capelari Balderrama is the Head of Service Delivery Manager at Thomson Reuters in Toronto, Ontario, Canada, a position he has held since 2013. He has extensive experience in IT service management, having previously worked at Siemens, Embratel, and Uol - Universo Online.
Work at Thomson Reuters
Fabio Capelari Balderrama has served as the Head of Service Delivery Manager at Thomson Reuters since 2013. In this role, he oversees service delivery operations, ensuring that client needs are met effectively. His tenure at Thomson Reuters spans over 11 years, during which he has contributed to the company's commitment to delivering high-quality services to its clients. The position is based in Toronto, Ontario, Canada.
Previous Experience at Siemens
Before joining Thomson Reuters, Fabio worked at Siemens as an IT Service Delivery Manager from 2005 to 2012. His role involved managing IT service delivery processes and ensuring alignment with business objectives. This experience in Munich, Bavaria, Germany, provided him with a solid foundation in IT service management and operational excellence.
Career at Embratel
Fabio's career includes a position at Embratel, where he worked as an IT BSS Service Manager from 2002 to 2005. During this time in Brazil, he was responsible for managing business support systems, contributing to the efficiency and effectiveness of IT services within the organization.
Role at Uol - Universo Online
Fabio Capelari Balderrama was the Systems General Manager at Uol - Universo Online from 1996 to 2002. In this role, he managed systems operations and played a key part in the development and implementation of IT strategies. His experience at Uol laid the groundwork for his future roles in IT service management.
Education at Universidade De São Paulo
Fabio studied at Universidade De São Paulo, where he gained foundational knowledge and skills relevant to his career in IT and service management. His education has contributed to his professional development and expertise in the field.