Frances Ball
About Frances Ball
Frances Ball is a Senior Content Designer at Thomson Reuters, where she has worked since 2021. She has held various roles within the company and has a background in English Language, Literature, and Writing from Eastern Michigan University.
Work at Thomson Reuters
Frances Ball has been employed at Thomson Reuters since 2013, holding various positions over the years. She currently serves as a Senior Content Designer, a role she has held since 2021. Prior to this, she worked as a Senior Content Specialist for 10 months in 2020 and as a Content Specialist from 2017 to 2020. Her earlier roles at Thomson Reuters include Technical Support Specialist from 2015 to 2017 and Technical Support Representative from 2013 to 2015. Her extensive experience at the company reflects her growth and expertise in content design and support.
Education and Expertise
Frances Ball holds a Bachelor of Science degree in English Language, Literature, and Writing from Eastern Michigan University. She further enhanced her skills by obtaining a Design Thinking certificate from eCornell in 2019, which she completed over 11 months. This educational background provides her with a strong foundation in communication and design principles, contributing to her effectiveness in her current role as a Senior Content Designer.
Background
Frances Ball has a diverse professional background that includes roles in education and customer service. In 2013, she worked as a Substitute Teacher at PESG, LLC for four months. Additionally, she was a Starbucks Team Member from 2008 to 2013, where she gained experience in customer interaction and teamwork. This varied experience has equipped her with valuable skills applicable to her current position in content design.
Career Progression
Frances Ball's career at Thomson Reuters showcases a clear trajectory of advancement. Starting as a Technical Support Representative in 2013, she transitioned to Technical Support Specialist, then to Content Specialist, and eventually to Senior Content Specialist before her current role as Senior Content Designer. This progression highlights her adaptability and commitment to professional development within the organization.