Gabriela Berlioz
About Gabriela Berlioz
Gabriela Berlioz is a Customer Success Executive at Thomson Reuters, where she has worked since 2022. She has prior experience in customer roles at Grupo HITEC and PepsiCo, and holds an Associate's degree in Informática from Google Mobile Academy.
Work at Thomson Reuters
Gabriela Berlioz currently serves as a Customer Success Executive at Thomson Reuters, a position she has held since 2022. In this role, she organizes and leads various customer engagements, including onboarding and strategic sessions. She is responsible for monitoring and analyzing customer usage of Thomson Reuters products to enhance customer health. Additionally, she participates in strategic account planning for a portfolio of customers, leveraging her expertise in the Risk & Fraud business sector.
Previous Experience at Grupo HITEC
Before joining Thomson Reuters, Gabriela Berlioz worked at Grupo HITEC as a Customer Specialist from 2018 to 2019. Her role involved engaging with customers in Tlalnepantla and surrounding areas in Mexico. This experience contributed to her understanding of customer needs and service delivery.
Experience at PepsiCo
Gabriela Berlioz was employed at PepsiCo as a Customer Account Specialist from 2021 to 2022. During her eight-month tenure in Ciudad de México, she focused on managing customer accounts, which helped her develop skills in customer relationship management and account oversight.
Education and Expertise
Gabriela Berlioz studied at Google Mobile Academy and earned an Associate's degree in Informática, comunicaciones y servicios de asistencia in 2024. This educational background has equipped her with essential knowledge and skills relevant to her roles in customer success and technology.