Gemma Mc Clemens
About Gemma Mc Clemens
Gemma Mc Clemens is an Otea Product Support Specialist at Thomson Reuters with over 20 years of experience in administrative and customer service roles. She has a background in banking and finance, having previously worked as a Mortgage Loan Closer and Processor at Green Point Mortgage.
Work at Thomson Reuters
Gemma Mc Clemens has been employed at Thomson Reuters since 2008, serving as an OTEA Product Support Specialist. In this role, she has developed expertise in product support, contributing to the efficiency and effectiveness of the team. Her responsibilities include managing multiple tasks with a focus on accuracy and attention to detail, which are essential in a fast-paced environment.
Previous Experience at Green Point Mortgage
Prior to her current role, Gemma Mc Clemens worked at Green Point Mortgage from 2003 to 2007 as a Mortgage Loan Closer and Processor. During her four years in this position, she gained valuable experience in the mortgage industry, enhancing her skills in document management and customer service.
Education and Expertise
Gemma Mc Clemens earned her Bachelor of Science in Business Administration from the University of the East, where she studied Banking, Corporate, Finance, and Securities Law from 1981 to 1985. This educational background laid the foundation for her extensive career in administrative and customer service roles across various industries, including banking, finance, tax, and accounting.
Professional Skills
With over 20 years of experience, Gemma Mc Clemens possesses strong skills in handling multiple priorities and working effectively under pressure. She demonstrates robust verbal and written communication abilities, enabling her to interact with team members at all levels. Her extensive knowledge in document management and the creation of office forms further supports her professional capabilities.