Gerald Shunmugam
About Gerald Shunmugam
Gerald Shunmugam is an experienced account manager currently working at Refinitiv as a Proposition Specialist: Trading in Ontario, Canada. He has a background in IT support and client specialization, with significant experience in sales strategy development and customer engagement.
Work at Thomson Reuters
Gerald Shunmugam has held the position of Account Manager at Thomson Reuters since 2012. His tenure in this role spans over 12 years, during which he has been based in the Johannesburg Area, South Africa. Prior to this, he worked as a Client Specialist at Thomson Reuters from 2003 to 2011 for 8 years. In these roles, he has been involved in client engagement and account management, focusing on delivering value to customers.
Current Role at Refinitiv
Since 2018, Gerald Shunmugam has worked as a Proposition Specialist: Trading at Refinitiv in Ontario, Canada. In this capacity, he develops sales strategies tailored for trading propositions within his territory. His responsibilities include generating new revenue through competitive sales opportunities and structuring, negotiating, and closing deals. He also shares Refinitiv thought leadership insights with customers to enhance sales and customer engagement.
Education and Expertise
Gerald Shunmugam completed his high school education at Stanmore Secondary School from 1994 to 1996. He furthered his studies at Esselen Park Training College, where he earned an Associate's Degree in 2003. Additionally, he participated in the Managers Acceleration Progression (MAP+) Program at Henley Business School, achieving another Associate's Degree in 2013. This educational background supports his expertise in sales and account management.
Background in IT Support
Gerald Shunmugam began his career in the technology sector as an IT Support Engineer at Bytes Technology Group in 2003, where he worked for 2 months in the Johannesburg Area, South Africa. This early experience in IT provided him with a foundational understanding of technology solutions, which he has leveraged in his subsequent roles in client management and sales.