Giuseppe Ciccone
About Giuseppe Ciccone
Giuseppe Ciccone is a Media Sales Representative at Thomson Reuters in Poland, with a background in music and entertainment studies from the University of Rome Tor Vergata. He has prior experience in IT customer service at Capgemini and is skilled in professional translation between Italian and English.
Work at Thomson Reuters
Giuseppe Ciccone has been employed at Thomson Reuters as a Media Sales Representative since 2019. In this role, he engages with clients and manages media sales operations. His position requires a deep understanding of the media landscape and effective communication skills. Ciccone frequently travels from Poland to Germany for training purposes, enhancing his skills and knowledge in the media sales sector.
Education and Expertise
Giuseppe Ciccone studied at the University of Rome Tor Vergata, where he earned a Bachelor's degree in Music and Show Business from 2001 to 2006. His education in DAMS, a field focused on literature, music, entertainment, and journalism, has equipped him with a comprehensive understanding of the music industry from various perspectives, including business and media.
Background in IT Customer Service
Before joining Thomson Reuters, Giuseppe Ciccone worked at Capgemini from 2017 to 2019 as an IT customer service help desk agent. During his two years in this role, he was involved in training new joiners, sharing his knowledge and experience as a senior agent. This background has contributed to his skills in customer service and technical support.
Certifications and Professional Development
Giuseppe Ciccone obtained the Ispi next certification from BMW, which recognizes his expertise as an official BMW customer service supporter. This certification highlights his commitment to professional development and his ability to provide high-quality customer support in the automotive sector.
Language Skills
Giuseppe Ciccone has experience in translating between Italian and English in a professional setting. This skill enhances his ability to communicate effectively with diverse clients and colleagues, particularly in roles that require interaction across different languages.