Grant Donald
About Grant Donald
Grant Donald is a Business System Analyst at Thomson Reuters, where he has worked since 2019. He has a background in Communication and Media Studies from the University of Minnesota-Twin Cities and has held various roles in operations and support within the company.
Work at Thomson Reuters
Grant Donald has been employed at Thomson Reuters as a Business System Analyst since 2019. In this role, he has contributed to various projects and initiatives, including serving as the Point of Contact for day-to-day interactions with the vendor Seismic. He has led weekly meetings with the Customer Success team to ensure effective collaboration. Prior to his current position, he worked as a Performance Support Developer from 2017 to 2019 and as a Learning and Development Intern from 2016 to 2017. His responsibilities have included facilitating onboarding classes for new hires and leading the implementation of Seismic for international sales teams.
Education and Expertise
Grant Donald earned a Bachelor of Arts degree in Communication and Media Studies from the University of Minnesota-Twin Cities, studying from 2013 to 2017. His educational background has provided him with a solid foundation in communication principles and media strategies. Additionally, he has gained expertise as a Certified Administrator of the Sales Enablement platform Seismic, managing multiple TeamSites and Content Profiles. His academic and professional experiences have equipped him with the skills necessary to excel in business analysis and system implementation.
Background
Grant Donald completed his high school education at St. Louis Park High School from 2009 to 2013. Following high school, he pursued higher education at the University of Minnesota-Twin Cities, where he focused on Communication and Media Studies. His career began with various internships, including a role as a Community Engagement Service Intern at Be The Match, operated by the National Marrow Donor Program, in 2016. This diverse background has contributed to his professional development and understanding of operational dynamics.
Achievements
Throughout his career, Grant Donald has achieved significant milestones at Thomson Reuters. He facilitated an interactive onboarding class for over 180 new hires, enhancing the onboarding experience. He also presented and taught Seismic’s data functions to more than 500 content owners at an internal Sales Enablement conference. Additionally, he produced a session titled 'Selling in the Digital Age' at the Thomson Reuters Annual Sales Meeting and led a Speed Coaching session, demonstrating his commitment to knowledge sharing and professional development within the organization.