Gunika Dahiya (She/Her)
About Gunika Dahiya (She/Her)
Gunika Dahiya is a Lead Sales Operations Specialist at Thomson Reuters, with a diverse background in sales and marketing across various companies in India and Ireland. She holds multiple certifications, including in Business Analytics and Design Thinking, and possesses strong skills in Salesforce CRM Administration and data visualization using Tableau.
Current Role at Thomson Reuters
Gunika Dahiya serves as the Lead Sales Operations Specialist at Thomson Reuters, a position she has held since 2021. In this role, she is responsible for optimizing sales processes and improving customer relationship management. Her expertise in Salesforce CRM Administration supports her efforts in enhancing operational efficiency. Based in Hyderabad, Telangana, India, she has contributed significantly to the sales operations team over the past three years.
Previous Work Experience
Gunika Dahiya has a diverse work history, including roles at various organizations. She worked as a Branch Manager at Bombay Pantry in 2018, overseeing operations for eight months. Prior to that, she served as a Sales & Marketing Specialist at Elevate Services from 2019 to 2021. Earlier in her career, she held positions such as Sales Support Administrator at System Video and IND Specialist I at Aon Hewitt. Her early experience includes a Sales and Marketing Internship at Bharti Airtel in 2013.
Education and Certifications
Gunika Dahiya has an extensive educational background. She earned a Master of Science (MSc) in International Business Management from Griffith College Dublin, completing her studies from 2016 to 2017. She also obtained a Certificate in Business Analytics from HBX | Harvard Business School in 2018. Additionally, she holds a Bachelor's in Technology in Electronics and Communications Engineering from B.M. Institute of Engineering and Technology, completed in 2013. Her certifications include Design Thinking and expertise in Tableau for data visualization.
Skills and Expertise
Gunika Dahiya possesses a strong skill set that enhances her professional capabilities. She is experienced in using BMC Control-M and Enterprise Manager for project management and operations. Her proficiency in Salesforce CRM Administration aids in optimizing sales processes. Additionally, her knowledge of Tableau allows her to analyze and present sales data effectively. Known for her flexibility and multitasking abilities, she contributes to effective leadership and teamwork within her roles.
Personal Interests
Outside of her professional responsibilities, Gunika Dahiya enjoys experimenting with new recipes, showcasing her creativity and willingness to explore culinary arts. She also has a passion for automotive shows, reflecting her diverse interests beyond her career. These personal pursuits contribute to her well-rounded character and ability to engage with a variety of topics.