Harikrishnan Punnenghade
About Harikrishnan Punnenghade
Harikrishnan Punnenghade serves as a Senior Manager Technology, where he enhances team capabilities through coaching and mentoring. He has played a significant role in establishing the eSupport team at Dell and has successfully managed critical projects, ensuring timely delivery and alignment with business expectations.
Work at Dell
Harikrishnan Punnenghade serves as a Senior Manager Technology at Dell. He played a pivotal role in establishing and leading the eSupport team, which focuses on improving customer-facing online support. His leadership contributed to the successful execution of various projects under Support.Dell.com, which gained recognition as a top international support site. Harikrishnan's engagement with US counterparts ensured seamless development and adherence to strict project timelines, enhancing the overall efficiency of the team.
Project Management Expertise
Harikrishnan has implemented project management practices that align with CMM Level 2 processes. This approach has improved project delivery and enhanced reporting for senior management. He successfully managed the on-time delivery of critical projects, including the Battery Recall, ensuring that outcomes met business partner expectations. His focus on project management has advanced the team's capabilities through effective coaching, mentoring, and talent development.
Team Development and Mentoring
In his role, Harikrishnan has advanced the capabilities of his team through coaching and mentoring. His efforts in talent development have significantly improved the team's position within the delivery chain. By fostering a culture of continuous improvement, he has enhanced the team's performance and effectiveness in meeting project demands.
Collaboration with US Counterparts
Harikrishnan has actively engaged with US counterparts to facilitate smooth and continuous development processes. This collaboration has been essential in meeting strict project timelines and ensuring that project objectives are achieved efficiently. His ability to work across teams and geographies has contributed to the success of various initiatives at Dell.