Hayley Boyse
About Hayley Boyse
Hayley Boyse is a Customer Service Specialist and Content Author at Thomson Reuters, where she has worked since 2013 in Toronto, Ontario. She holds a Master's degree in Flute Performance from Bowling Green State University and a Bachelor's degree in Flute Performance from the University of Northern Colorado.
Work at Thomson Reuters
Hayley Boyse has been employed at Thomson Reuters since 2013, serving as a Customer Service Specialist and Content Author. Over her 11 years in this role, she has developed expertise in customer service and content creation within the information technology and services sector. Her responsibilities include resolving escalated customer issues and analyzing complex customer problems, contributing to the overall efficiency of customer support operations.
Education and Expertise
Hayley Boyse holds a Master's degree in Music with a focus on Flute Performance from Bowling Green State University, where she studied from 2008 to 2010. Prior to that, she earned a Bachelor of Music degree in Flute Performance from the University of Northern Colorado, completing her studies from 2004 to 2008. Her educational background in music complements her professional skills in content creation and customer service.
Background
In addition to her professional role at Thomson Reuters, Hayley Boyse has been a Member At Large on the Board of Trustees for a congregation of over 700 members since 2015. In this capacity, she assists with strategic and financial planning, demonstrating her commitment to community service and organizational governance.
Achievements
Hayley Boyse has a strong background in creating and publishing policy and procedure documentation, particularly in the information technology and services industry. Her experience includes resolving escalated customer issues, showcasing her ability to handle complex customer problems effectively.