Heather F.
About Heather F.
Heather F. serves as the Director of Employee Experience at Thomson Reuters, focusing on integrating accessibility, inclusivity, and sustainability into employee initiatives. With a diverse background in Human Resources and digital strategy, she specializes in aligning business and customer needs to foster long-term improvements.
Work at Thomson Reuters
Heather F. serves as the Director of Employee Experience within the Digital Employee & Partner Technology division at Thomson Reuters. She has held this position since 2019, contributing to the organization for five years. Based in Zug, Switzerland, her role focuses on enhancing the employee experience through various initiatives. She emphasizes the integration of accessibility, inclusivity, and sustainability into these initiatives, aligning them with both business and customer needs.
Education and Expertise
Heather F. has a diverse background that includes expertise in Human Resources, teaching, e-marketing strategy, internal communications, and intranets. Her multifaceted experience equips her to address various aspects of employee experience. She specializes in aligning business needs with customer needs, aiming to create sustainable, long-term improvements in organizational practices.
Background
Heather F. has a strong foundation in information architecture, which allows her to analyze user interactions with websites and applications effectively. This skill set is crucial in her role, as it enables her to identify areas for improvement in user experience. Additionally, she has experience in rallying siloed teams around common goals, which enhances business outcomes through improved employee engagement and experience.
Achievements
In her current role, Heather F. has successfully implemented initiatives that prioritize accessibility, inclusivity, and sustainability. Her ability to integrate these elements into employee experience strategies has contributed to the overall improvement of workplace culture at Thomson Reuters. By focusing on user interactions and team collaboration, she has played a significant role in enhancing employee satisfaction and engagement.