Henrique Pontes
About Henrique Pontes
Henrique Pontes is a Product Manager at Thomson Reuters Brasil, where he has worked since 2012. He has extensive experience in product management and client relations, with a focus on state tax solutions and fiscal compliance.
Work at Thomson Reuters
Henrique Pontes has been employed at Thomson Reuters Brasil since 2012, serving as a Product Manager. In this role, he focuses on strengthening client relationships to ensure satisfaction with services and product alignment to client needs. He has been instrumental in providing pre-sales and sales support for new product launches and expanding contract proposals by analyzing the client portfolio. His expertise includes state tax solutions, particularly concerning Bloco K of SPED Fiscal, and he actively participates in strategic communication between clients, development, technology, and market to enhance fiscal solutions.
Previous Experience at Mastersaf
Before joining Thomson Reuters, Henrique Pontes worked at Mastersaf for over a decade in various roles. He served as Gerente de Produtos from 2008 to 2011 and again from 2011 to 2012. He also held the position of Coordenador de Requisitos from 2007 to 2008. His earlier experience at Mastersaf includes roles as Analista de Suporte from 2001 to 2005 and Analista de Requisitos from 2006 to 2007. Throughout his tenure, he contributed to monitoring the evolution of Bloco K projects and identifying product differentials to enhance existing products.
Education and Expertise
Henrique Pontes studied at Universidade Paulistana, where he earned a degree in Tecnologia de Informática, specializing in Sistemas de Informação from 2003 to 2007. He furthered his education at Universidade Paulista (UNIP), obtaining a Master of Business Administration (M.B.A.) in Business Administration and Management from 2010 to 2012. His educational background supports his expertise in product management and strategic communication within the fiscal solutions sector.
Client Relationship Management
Henrique Pontes specializes in client relationship management, focusing on ensuring client satisfaction and aligning services and products with client needs. He supports strategic communication between clients and internal teams, enhancing the development of fiscal solutions. His role involves analyzing new legislation publications to identify business opportunities within the current client portfolio, thereby strengthening the overall service delivery.